Files: Web file backups are retained on the following schedule:

On-Site:

Intra-day: 06:00/12:00/18:00 CST retained for one day
Daily: 00:00 CST 7 days a week, retained for one week
Total: 10 points in time backups
Self access to files via sFTP, located in hidden ".snapshot" directory.

Off-Site:

Intra-day: 00:00 and 18:00 CST, 7 days a week, held for 1 day
Daily: 00:00 CST, 7 days a week, held for 45 days
Total: 47 points in time backups
Recoverable by request to our support staff.

MySQL: MySQL backups are retained on the following schedule:

On-Site:

Daily: 00:00 CST, 7 days a week, held for 45 days
Total: 45 full points in time backups via full MySQL dumps
Recoverable by request to our support staff.

Off-Site:

Daily: 00:00 CST, 7 days a week, held for 45 days
Total: 45 full points in time backups via full MySQL dumps
Recoverable by request to our support staff.

If you have any specific questions about the details above, please contact our sales or support departments.