HelpSpot Hosting
HelpSpot makes your help desk better.
EngineHosting will make sure it's fast and available too!
HelpSpot
Beyond simple help desk software, HelpSpot is an entire web-based help desk portal, providing your customers with powerful self-help functionality that drives down cost and improves customer experience.
Ease of use - leveraging modern web-based technologies for an improved user experience for staff and customers alike.
Integration - pulling support inquires from a variety of submission points and real-time inclusion of other IT data.
Flexibility with customization - well-designed custom fields and reporting tags allow for the flexibility you need in a reportable format.
Looking for more information? Visit the HelpSpot homepage or take a tour.
EngineHosting
A provider of load-balanced hosting solutions optimized for dynamically driven web sites and applications. We go beyond simple web hosting to provide our clients with enterprise class reliability and performance.
Load-Balanced - For Superior performance, availability, and scalability
High Performance - Tuned for dynamic web sites and applications
Scalable - Seamlessly migrate to more power when needed
Fast Networks - To deliver your site to your viewers at top speed
Business Availability - Systems designed for maximum up-time
In-House Support - Our staff handles your questions by email and phone
Combined
No matter the size of your help desk needs, HelpSpot and EngineHosting are a powerful combination. We give you the ability to provide high quality support to your clients when they need it.
Free Installation - You can request HelpSpot to be installed during sign-up and our staff will get everything ready for you to simply step through the HelpSpot web-based setup. HelpSpot license not included, and needs to be purchased separately.
Update Service Available - For $10/month, in addition to any web hosting plan, EngineHosting staff will update your HelpSpot installation each time a new version is released. Our staff will make sure to communicate with you, before, during, and after any update is done, to ensure everything is handled smoothly and without surprises.
